Recent accomplishments
500%
Team growth
Scaled the product design team five-fold in two years and helped shift us from ticket takers to strategic partners.
Built Company-Wide Design System
Defined vision and led creation of MoxiWork’s first design system, earning engineering buy-in and dedicated resources to standardize patterns and scale delivery.
Redefined coverage transparency
Challenged telecom norms and rebuilt the coverage map around accuracy and transparency, improving customer trust where churn was highest.
19k
Activations
We removed friction from switching phone carriers and aligned teams around one clear path, resulting in 19,000 new activations in year one.
85%
Flow redesign
Led redesign of 85% of authenticated journeys during platform migration, achieving full accessibility compliance and measurable customer satisfaction gains.

AI Product Design Certification
Completed advanced AI product design training with formal recommendation, applying machine learning concepts and ethical principles to product strategy
Biometric pre-authentication patent
Co-invented and patented a biometric pre-authentication system that made customer care faster, more secure, and more seamless.
Built foundations team from scratch
Started with nothing and built a team that now owns navigation, onboarding, authentication, notifications and other foundational experience systems.
59%
Share of enterprise
Partnered across product and engineering to drive record digital enterprise share and process 276,000 digital device orders during Apple’s iPhone launch.
Safety-first infotainment design
Designed infotainment for real driving conditions, testing interactions in simulators to balance safety with staying connected.
Organizations I’ve partnered with



Recent accomplishments
500%
Team growth
Scaled the product design team five-fold in two years and helped shift us from ticket takers to strategic partners.
Built Company-Wide Design System
Defined vision and led creation of MoxiWork’s first design system, earning engineering buy-in and dedicated resources to standardize patterns and scale delivery.
Redefined coverage transparency
Challenged telecom norms and rebuilt the coverage map around accuracy and transparency, improving customer trust where churn was highest.
19k
Activations
We removed friction from switching phone carriers and aligned teams around one clear path, resulting in 19,000 new activations in year one.
85%
Flow redesign
Led redesign of 85% of authenticated journeys during platform migration, achieving full accessibility compliance and measurable customer satisfaction gains.

AI Product Design Certification
Completed advanced AI product design training with formal recommendation, applying machine learning concepts and ethical principles to product strategy
Biometric pre-authentication patent
Co-invented and patented a biometric pre-authentication system that made customer care faster, more secure, and more seamless.
Built foundations team from scratch
Started with nothing and built a team that now owns navigation, onboarding, authentication, notifications and other foundational experience systems.
59%
Share of enterprise
Partnered across product and engineering to drive record digital enterprise share and process 276,000 digital device orders during Apple’s iPhone launch.
Safety-first infotainment design
Designed infotainment for real driving conditions, testing interactions in simulators to balance safety with staying connected.
Organizations I’ve partnered with


