Hi, I'm Dustin I grow design cultures. I sharpen the craft. I still make things.

Available for new opportunities

Dustin Martinka

Great work starts with a culture that makes it possible.

I've spent 20+ years at T-Mobile, MoxiWorks, and Microsoft designing product and growing design teams from the inside out. Getting the craft sharper, the collaboration tighter, and the work closer to what users actually need. I stay close enough to the making that I know the difference between good direction and the real thing.

I've led through ambiguity, reorgs, and high-pressure launches by bringing clarity to complex problem spaces and keeping the work grounded in real users and real business outcomes. I'm calm under pressure, direct in feedback, and invested in helping designers grow into the next version of themselves.

No ego. Thoughtful direction. I don't always have all the answers, but I'll ask the right questions and help the team find the path forward.

Recent accomplishments

500%

Team growth

Grew the team from 7 to over 35 product and content designers in two years. Along the way, shifted the culture from ticket takers to strategic partners.

Built Company-Wide Design System

Defined the vision and led MoxiWorks' first design system from zero, earning dedicated engineering resources and bringing consistency to a product that had none.

Redefined coverage transparency

Coverage maps are typically built for marketing, not customers. We rebuilt ours around accuracy, prioritizing trust in the areas where churn was highest.

19k

Activations

Led an agency to design a carrier switching experience built directly into our existing app. Removing that friction resulted in 19,000 new activations in year one.

Modernized the authenticated experience

Led redesign of 85% of authenticated journeys during platform migration, achieving full accessibility compliance and measurable customer satisfaction gains.

Flagship application home screen

AI Product Design Certification

Completed advanced AI product design training with formal recommendation, applying machine learning concepts and ethical principles to product strategy.

Biometric pre-authentication patent

Co-invented and patented a biometric pre-authentication system that made customer care faster, more secure, and more seamless.

Built foundations team from scratch

Established and scaled a Foundations team to own navigation, onboarding, authentication, notifications, and other critical experience systems.

59%

Share of enterprise

Oversaw the team that hit a record 59% share of enterprise and processed 276,000 digital device orders during Apple's iPhone launch.

Safety-first infotainment design

Designed infotainment for real driving conditions, testing interactions in simulators to balance safety with staying connected.

Organizations I've partnered with